The Gentle Art of Written Self-Defense Letter Book: Letters in Response to Triple-F Situations
Author: Suzette Haden Elgin
Desc: This book presents a system for writing letters that handle extremely difficult professional or personal situations efficiently effectively and with no loss of face on either side. Based on the revolutionary system of language behavior presented by Dr. Elgin in her five previous bestselling "Gentle Art" titles this sixth book now extends these proven strategies and wisdom to the art of letter writing for those embarrassing stomach-churning situations where nothing less than a letter will do.